Welcome to Dogvoux. We are committed to delivering your pet accessories safely and efficiently across the United Kingdom. Please review our shipping information below.
Order Processing
- Orders are usually processed within 1–2 business days.
- Orders placed on weekends or public holidays are processed on the next working day.
- Once your order has been dispatched, you will receive a shipping confirmation email.
Shipping Areas
- We currently ship within the United Kingdom only.
- At this time, international shipping is not available.
Delivery Time
Orders placed before 5:00 PM GMT may begin processing on the same business day. Orders placed after 5:00 PM GMT, or during weekends or public holidays, will begin processing on the next business day.
- Standard Delivery: 2–5 business days
- Busy periods or unexpected courier delays may occasionally affect delivery times.
Shipping Costs
- Shipping fees are calculated at checkout based on the order size and delivery location.
- Free shipping promotions may be available on selected orders.
Tracking Information
- Tracking details will be provided when available.
- Customers are responsible for ensuring the delivery address is correct before placing an order.
Damaged or Lost Parcels
If your order arrives damaged or appears to be lost in transit, please contact us promptly so we can assist you.
Contact
Dogvoux
4 Guy St, Kipling Estate, London SE1 3RF, United Kingdom
Email: info@dogvoux.co.uk
Phone: +44 7896 177963
Customer Support Hours:
Monday–Friday: 9:00 AM–5:00 PM GMT
Saturday: 10:00 AM–2:00 PM GMT
Sunday: Closed